iRecall® fits in the heart of the veterinary industry. Working closely with manufactures, buying groups, independant & corparate, small & large practices, to have a positive impact on clients & their animals
Relationships are what make the world go round and iRecall helps build stronger relationships throughout the industry, creating value to every step of the process. With educational and personable content we strengthen the bond between a client and vet, facilitating better connections from the practice to the pet owner, and in turn helping pets live healthier happier lives, strengthening their relationships. iRecall® also brings the connection from the manufacturer closer to the animal, with data reports, pharmaceuticals can have better insights on animal health and products, and be at the forefront of animal health.
iRecall has been a game-changer for my business. Our start up has had a turbo boost from all the iRecall packages...
iRecall has been a game-changer for my business. Our start up has had a turbo boost from all the iRecall packages.
You probably know about it’s vaccination and parasiticide reminders, which is does brilliantly, but did you know about reviews. Using reviews we have amassed two hundred 5 star google reviews in less than a year. What about Engage? A great tool that we have used to educate clients about arthritis and atopic dermatitis. It is all so easy, use the pre-set templates, tweak them to your satisfaction. Hit the go-live button then get on with what you do best - looking after your patients. It really is “set and forget”, it just runs constantly in the back ground. It is never off sick, never forgets to send the reminders, it just works.
"iRecall has been very successful in helping clients know when treatments and vaccinations are due with no ongoing complex...
"iRecall has been very successful in helping clients know when treatments and vaccinations are due with no ongoing complex set up from the Practice.
Once set up is complete, which is also very easy, it does its thing in the background.
Clients love that they can just click on the link in the email or text to reorder treatments without having to phone the Practice, saving both clients and Practice time."
Mount Veterinary Hospital
Mill Road Vet Hospital
“IRecall has been amazing, it is saving us so much manual labour and time with sending reminders..."
“IRecall has been amazing, it is saving us so much manual labour and time with sending reminders. Angela from IRecall has been so awesome to deal with, any teething problems that arose while we were still getting set up, were delt with so promptly. So glad that we made the move, would never go back to the way we were doing it.”
Rachel Janse van Rensburg
Mill Road Vet Hospital
Connaught House Vets Group
“Connaught House have been using iRecall for our parasiticide treatment reminders since March 2021...
“Connaught House have been using iRecall for our parasiticide treatment reminders since March 2021.
We are delighted with the results, the number of units sold over doubled in number in just 6 months. The support team and our regional account manager are always on hand to answer queries and nothing is too much trouble.
A very positive experience both economically and in terms of service!”
Connaught House Vets Group
New Plymouth Vet Group
"When it comes to communicating with our clients, iRecall has changed everything - for the better!...
"When it comes to communicating with our clients, iRecall has changed everything - for the better!
As one of the early adopters of VetlinkSQL, our large mixed practice clinic was seeking a solution to help us effectively communicate with our clients and we didn’t want to change our software. We wanted a simple and automated way to send out appointment, vaccination, and parasite reminders. While VetlinkSQL is capable of this, iRecall offered a much more easy and professional approach.
During a recent ‘sudden’ lockdown we were faced with cancelling 280 appts for a period of 3 days. With the help of the iRecall’s support team, within a few hours all our clients had been contacted either via text or email. Prior to iRecall, we would have had a nurse manually text or call so you could imagine the pressure this took off our staff!
We have discovered that iRecall can do many things! We wanted to do a client survey and see how we are doing.
I contacted the team at iRecall, they said “Sure we can do that”. A week into running our client survey the feedback has been invaluable. Another tick for iRecall.
Basically, if you are wanting to take your clinic to the next level, then consider iRecall. We have been impressed not only at the ease of implementation, but the support they offer. The staff are exceptional and very easy to work with."
"In my position as Practice Manager at Withy Grove it is my role to engage positively and effectively with all our clients to enable them to access a complete healthcare plan for their pets right through their lives, preventative healthcare is very high on my list of priorities for all our valued clients.
Irecall ensures that all our clients get reminders in a timely manner, via SMS or email which is the communication of choice for most of these clients.
This method also means less paperwork for our staff and which in a busy Practice like Withy Grove is a bonus!
I feel it has had a very positive effect on the uptake of preventative healthcare in this Practice and something that I can monitor on a regular basis to ensure we offer the best possible care for our pets."
VETaround Sydney Mobile Vet Service
"It's been going really well! There's no doubt Virtual Recall has made a huge difference to our efficiency and client"
"We previously were using our PMS to generate our reminders and whilst possible...
"We previously were using our PMS to generate our reminders and whilst possible, it required a lot of time and energy for a reminder that looked ok at best. When we switched to iRecall it was a moment of regret that we didn't do it years earlier as it is literally a set and forget system that looks miles ahead of what our PMS could generate. To date our parasiticide sales are up 43% and we have had to do nothing extra to generate that result. Take the dive and make your life easier by automating your reminders!"
Yeah, overall we are loving it on this end... overall it’s been great!...
Yeah, overall we are loving it on this end... overall it’s been great!
And it meant that I could take 9 weeks long service leave just recently and know that reminders were getting done without any one else having to worry about them ??" brilliant!
A great program all round.
Administrative Services Officer
Tableland Veterinary Service
"We turned to iRecall after hearing rave reviews from a trusted colleague about its ease of use and ability to automate...
"We turned to iRecall after hearing rave reviews from a trusted colleague about its ease of use and ability to automate the task of following up with lapsed reminders, which often gets overlooked in the clinic. We haven’t been disappointed! The set up process was straightforward, and the support we were provided in the preparation for ‘go live’ was excellent. Although we have only been using iRecall for 8 weeks, it is already an indispensable part of our daily workflows and has dramatically improved our reminder compliance."
Jason Chuck MBA CPA
Human Resource Manager/Practice Manager
Field Equine Vets Ltd
"We have been using I-Recall for our equine vaccination reminders for the last couple of months. The service we receive from the team is fantastic especially Ali and Aiden. The service eases the pressure on our office team and ensures our clients stay up to date with their vaccinations.
We would not hesitate to recommend them to other practices looking for reminder support."
Field Equine Vets Ltd
"400% increase on Flea and Worm product sales achieved in first 5 weeks of iRecall® install. 200% increase on annual vaccination. Yes. Really."
"So far I have found the whole process of setting up the surveys and streaming them on to the website very easy and straightforward. It is fantastic to see the lovely things our clients say about us! We have had feedback from some of our new clients that the website has influenced their decision to join the practice - positive testimonials that are shown to be recent and current make a huge difference on the impact that the website has. A fantastic service to help build our brand!"
Clent Hills Vet Group
"Using iRecall for our vaccine reminders has made the whole process more efficient and frees up...
"Using iRecall for our vaccine reminders has made the whole process more efficient and frees up our admin team's time to allow a better all round service"
Jennifer Fanning BVetMed, CertAVP(EM), MRCVS
Lead Equine Vet - Penmellyn Veterinary Group Ltd