Retain your Pet Health Plan members

Claire Pritchard
15-01-2020
2 minutes
Header-photo-image-for-web710
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie Barton talks to us about how we can 'Pimp our Pet Health Plans' with best practice on how to concentrate on not only new sign-ups but focus on retention.
Charlie-Barton
Pet health plans are a focus for the vast majority of practices, but most hit the ceiling in terms of penetration and also battle attrition.

On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. We know that a good PHP is hugely beneficial to pets, clients and the practice; a win-win all around.

In this session, Virtual Recall's Charlie Barton will encourage you to not just to concentrate on new sign up numbers, but really focus on retention, explaining why you should be doing this, and best practices on how it can be done without lifting a finger. 

Join us to catch-up on the SPVS-VMG Congress talk by simply subscribing below. We'll send you the recording shortly after.