About this module
Create a better online presence and manage the good and the bad in practice. Customer feedback surveys & post operation surveys provide you with honest instant feedback form your recent customers.
Providing your practice with customers observations filtering down so that you can understand which areas may need some focus and training. The iRecall® Hub collates all given data to bring you an overall NPS score. You will be able to view all aspects of the feedback on a macro and granular level.
Low scoring feedback responses will be alerted to the practice so you can contact the client turning a positive into a negative, and only highly rated feedback responses will be invited to leave an online review for either Google, Facebook or your website, published automatically showing of your great service and attracting new clients.
1. Customer feedback surveys
2. Post operation surveys
3. iRecall® Hub reporting