Before booking a restaurant, planning a trip, buying a fancy new product or registering my dogs at the new groomers, I always consult the internet first. Checki...
Claire Pritchard
What is NPS®?
4 minutes
Cleaning up your database can be quite time consuming and something a lot of businesses often neglect. So, the question is, is it worth it? Well, o...
Emily Jeeves
5 reasons why you should keep your data clean
4 minutes
To ensure you and your clients get the most from your communications the first step is making sure that you have the correct contact details. We’ve fou...
Claire Pritchard
Keeping client data up to date with iRecall®
3 minutes
Hello and Merry Christmas everyone! This year truly has been like no other. But what has been heart-warming is how our veterinary com...
Kristina McIntyre
Putting the year in perspective
3 minutes
THE CHALLENGE: Busy lives make it easy to forget important treatments & preventative healthcare and the consequence can be dire for their belov...
Claire Pritchard
How they added over $15,000 revenue...
3 minutes
Many of us are especially looking forward to celebrating Christmas this year; a bit of cheer after a difficult few months! Whilst Christmas might not be ...
Emily Jeeves
We're here to help you spread the Christmas cheer!
2 minutes
Last week, our UK and Australian Support Teams were working hard on a group call, when they were interrupted by something, or to be specific, three things that ...
Emily Jeeves
A special springtime delivery
1 minute
Read on to learn how we can help drive new revenue for your practice without lifting a finger. Case study: as a vet, how can we keep our patients on the right t...
Claire Pritchard
Improve pet nutrition & increase food sales
4 minutes
All change, no change A historic week in the Virtual Recall story This week we transitioned from being a privately owned company, created and run by two ...
Kristina McIntyre
A historic week in the Virtual Recall story
4 minutes
The COVID-19 pandemic has touched all of us, as individuals, families, teams and businesses. The last few months have been tough for local businesses, really to...
Claire Pritchard
5 steps to get a practice back to business
7 minutes
With the landscape of our industry radically changing, we're all looking to find new ways to help serve our customers. We had an announcement to make, and celeb...
Claire Pritchard
OurVet.Shop® Webinars
1 minute
The internet is a one-stop-shop, providing customer feedback on everything, from the good to the bad. These days it's rare that the internet isn't consulted bef...
Claire Pritchard
How to manage online reviews
4 minutes
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie...