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Here’s how to nurture client relationships, even if you're understaffed and overwhelmedSo, you think you’re in the animal business - after all, as vets we c...
Here’s how to nurture client relationships, even if you're understaffed and overwhelmed
5 MINUTE
Getting the right treatment, at the right time every timeThankfully pets spend just a fraction of their lives in the vet practice, and is just the tip of the ic...
The four C's of compliance
5 MIN
Great products are only half the solution. Over the past decade we have had great results improving the uptake and compliance of treatments from vacc...
Managing an irritating condition with effective client communications
5 minute
Our platform was ranked among the most trusted solutions for managing appointments, client records, billing, and more! Digital.com is a leading independent...
Named Best Veterinary Software Company 2021 by Digital.com
2 MIN
A fantastic showcase of veterinary marketing talent t's been a difficult year and a bit for everyone over the pandemic, but it has also provided ...
VMA 2021 award winners
5 Minute
Beat the heatWe aren't the only ones who enjoy warmer weather, who loves a sunbeam more than a cat?It is, however, much easier to take care of ourselves and som...
Stay cool and keep clients engaged with Summer Sunshine campaigns
3 Minute
Beat the heatWe aren't the only ones who enjoy warmer weather, who loves a sunbeam more than a cat?It is, however, much easier to take care of ourselves and som...
Stay cool and keep clients engaged with Summer Sunshine campaigns
3 Minute
Veterinary professionals around the world were quick to adjust their practices in the pandemic, shifting from in-clinic to curbside care seemingly overnight. I...
Connected care builds loyalty
2 minute
Balance, it’s a key concept that runs throughout all our lives. From our finances, diets, and time, we’re all encouraged to find a sense of balance in our p...
Find balance in your workflow
2 minute
Did you know that our iRecall® software, not only allows you to revolutionise your reminders, client reviews and education communications, but also&n...
Want to get more clients booking vaccinations online?
2 Minute
Under-staffed and Over-Worked?This is a common complaint currently, often accompanied by the comment that “the last thing we need just now is more clients!”...
Reduce staff workload with automated reminders
2 minute
One of the few benefits of life in this pandemic, is that we are all being encouraged to get out in the fresh air and walk in around our local area more often. ...
Boost your parasite business with effective client education
3 minute
One of the few benefits of life in this pandemic, is that we are all being encouraged to get out in the fresh air and walk in around our local area more often. ...
Boost your parasite business with effective client education
3 minute
You’re sending reminders - great! But, do you know that they’re actually reaching your clients? It's likely that u...
Ensure your clients never miss your reminders
3 minute
You’re sending reminders - great! But, do you know that they’re actually reaching your clients? It's likely that u...
Ensure your clients never miss your reminders
3 minute
To help support Pet Blood Bank UK this December, Eastcott Veterinary Clinic created a ‘Build your own’ iRecall® communication to encourage sign-up of their...
How Eastcott Vets saved up to 34 dogs' lives with Pet Blood Bank UK
3 minute
Before booking a restaurant, planning a trip, buying a fancy new product or registering my dogs at the new groomers, I always consult the internet first. Checki...
What is NPS®?
4 minutes
Before booking a restaurant, planning a trip, buying a fancy new product or registering my dogs at the new groomers, I always consult the internet first. Checki...
What is NPS®?
4 minute
Cleaning up your database can be quite time consuming and something a lot of businesses often neglect. So, the question is, is it worth it? Well, o...
5 reasons why you should keep your data clean
4 minutes
To ensure you and your clients get the most from your communications the first step is making sure that you have the correct contact details. We’ve found...
Keeping client data up to date with iRecall®
3 minutes
Cleaning up your database can be quite time consuming and something a lot of businesses often neglect. So, the question is, is it worth it? Well, o...
5 reasons why you should keep your data clean
4 minute
To ensure you and your clients get the most from your communications the first step is making sure that you have the correct contact details. We’ve found...
Keeping client data up to date with iRecall®
3 minute
Hello and Merry Christmas everyone! This year truly has been like no other. But what has been heart-warming is how our veterinary com...
Putting the year in perspective
3 minute
Hello and Merry Christmas everyone! This year truly has been like no other. But what has been heart-warming is how our veterinary com...
Putting the year in perspective
3 minutes
THE CHALLENGE: Busy lives make it easy to forget important treatments & preventative healthcare and the consequence can be dire for their belov...
How they added over $15,000 revenue...
3 minutes
THE CHALLENGE: Busy lives make it easy to forget important treatments & preventative healthcare and the consequence can be dire for their belov...
How they added over $15,000 revenue...
3 minute
Many of us are especially looking forward to celebrating Christmas this year; a bit of cheer after a difficult few months! Whilst Christmas might not be ...
We're here to help you spread the Christmas cheer!
2 minute
Many of us are especially looking forward to celebrating Christmas this year; a bit of cheer after a difficult few months! Whilst Christmas might not be ...
We're here to help you spread the Christmas cheer!
2 minutes
Last week, our UK and Australian Support Teams were working hard on a group call, when they were interrupted by something, or to be specific, three things that ...
A special springtime delivery
1 minute
Last week, our UK and Australian Support Teams were working hard on a group call, when they were interrupted by something, or to be specific, three things that ...
A special springtime delivery
1 minute
Read on to learn how we can help drive new revenue for your practice without lifting a finger. Case study: as a vet, how can we keep our patients on the right t...
Improve pet nutrition & increase food sales
4 minutes
Read on to learn how we can help drive new revenue for your practice without lifting a finger.As vets, how can we keep our patients on the right track with thei...
Improve pet nutrition & increase food sales
4 minute
All change, no change A historic week in the Virtual Recall story This week we transitioned from being a privately owned company, created and run by two ...
A historic week in the Virtual Recall story
4 minute
All change, no change A historic week in the Virtual Recall story This week we transitioned from being a privately owned company, created and run by two ...
A historic week in the Virtual Recall story
4 minutes
The COVID-19 pandemic has touched all of us, as individuals, families, teams and businesses. The last few months have been tough for local businesses, really to...
5 steps to get a practice back to business
7 minute
The COVID-19 pandemic has touched all of us, as individuals, families, teams and businesses. The last few months have been tough for local businesses, really to...
5 steps to get a practice back to business
7 minutes
With the landscape of our industry radically changing, we're all looking to find new ways to help serve our customers. We had an announcement to make, and celeb...
OurVet.Shop® Webinars
1 minute
The internet is a one-stop shop, providing customer feedback on everything, from the good to the bad. These days it's rare that the internet isn't consulted bef...
How to manage online reviews
4 minute
The internet is a one-stop-shop, providing customer feedback on everything, from the good to the bad. These days it's rare that the internet isn't consulted bef...
How to manage online reviews
4 minutes
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie...
Pimp up your Pet Health Plans!
2 minute
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie...
Pimp up your Pet Health Plans!
2 minutes
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