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Summer-Sun-Banner
Beat the heatWe aren't the only ones who enjoy warmer weather, who loves a sunbeam more than a cat?It is, however, much easier to take care of ourselves and som...

Simon Parsons

Stay cool and keep clients engaged with Summer Sunshine campaigns

3 Minute

Summer-Sun-Banner
Beat the heatWe aren't the only ones who enjoy warmer weather, who loves a sunbeam more than a cat?It is, however, much easier to take care of ourselves and som...

Simon Parsons

Stay cool and keep clients engaged with Summer Sunshine campaigns

3 Minute

Sydney Animal Hospital
Veterinary professionals around the world were quick to adjust their practices in the pandemic, shifting from in-clinic to curbside care seemingly overnight. I...

Kristin Peck

Connected care builds loyalty

2 minute

Untitled design
Balance, it’s a key concept that runs throughout all our lives. From our finances, diets, and time, we’re all encouraged to find a sense of balance in our p...

Emily Jeeves

Find balance in your workflow

2 minute

Smart-Vaccination-Reminders-Vetstoria-iRecall
Did you know that our iRecall® software, not only allows you to revolutionise your reminders, client reviews and education communications, but also&n...

Claire Pritchard

Want to get more clients booking vaccinations online?

2 Minute

AdobeStock_257847254
Under-staffed and Over-Worked?This is a common complaint currently, often accompanied by the comment that “the last thing we need just now is more clients!”...

John McNally

Reduce staff workload with automated reminders

2 minute

parasites
One of the few benefits of life in this pandemic, is that we are all being encouraged to get out in the fresh air and walk in around our local area more often. ...

Emily Jeeves

Boost your parasite business with effective client education

3 minute

parasites
One of the few benefits of life in this pandemic, is that we are all being encouraged to get out in the fresh air and walk in around our local area more often. ...

Emily Jeeves

Boost your parasite business with effective client education

3 minute

SMART-delivery
You’re sending reminders - great!  But, do you know that they’re actually reaching your clients?  It's likely that u...

Emily Jeeves

Ensure your clients never miss your reminders

3 minute

SMART-delivery
You’re sending reminders - great!  But, do you know that they’re actually reaching your clients?  It's likely that u...

Emily Jeeves

Ensure your clients never miss your reminders

3 minute

Articles-Image-Header
To help support Pet Blood Bank UK this December, Eastcott Veterinary Clinic created a ‘Build your own’ iRecall® communication to encourage sign-up of their...

Emily Jeeves

How Eastcott Vets saved up to 34 dogs' lives with Pet Blood Bank UK

3 minute

WhatisNPS
Before booking a restaurant, planning a trip, buying a fancy new product or registering my dogs at the new groomers, I always consult the internet first. Checki...

Claire Pritchard

What is NPS®?

4 minutes

WhatisNPS
Before booking a restaurant, planning a trip, buying a fancy new product or registering my dogs at the new groomers, I always consult the internet first. Checki...

Claire Pritchard

What is NPS®?

4 minute

Clean_data_article
Cleaning up your database can be quite time consuming and something a lot of businesses often neglect.  So, the question is, is it worth it?   Well, o...

Emily Jeeves

5 reasons why you should keep your data clean

4 minutes

5-ways-to-improve-communication
To ensure you and your clients get the most from your communications the first step is making sure that you have the correct contact details. We’ve found...

Claire Pritchard

Keeping client data up to date with iRecall®

3 minutes

Clean_data_article
Cleaning up your database can be quite time consuming and something a lot of businesses often neglect.  So, the question is, is it worth it?   Well, o...

Emily Jeeves

5 reasons why you should keep your data clean

4 minute

5-ways-to-improve-communication
To ensure you and your clients get the most from your communications the first step is making sure that you have the correct contact details. We’ve found...

Claire Pritchard

Keeping client data up to date with iRecall®

3 minute

Kristina_Virtual_Recall_Christmas
  Hello and Merry Christmas everyone!   This year truly has been like no other. But what has been heart-warming is how our veterinary com...

Kristina McIntyre

Putting the year in perspective

3 minute

Kristina_Virtual_Recall_Christmas
  Hello and Merry Christmas everyone!   This year truly has been like no other. But what has been heart-warming is how our veterinary com...

Kristina McIntyre

Putting the year in perspective

3 minutes

Vet-Slider-CaseyCran
   THE CHALLENGE: Busy lives make it easy to forget important treatments & preventative healthcare and the consequence can be dire for their belov...

Claire Pritchard

How they added over $15,000 revenue...

3 minutes

Vet-Slider-CaseyCran
   THE CHALLENGE: Busy lives make it easy to forget important treatments & preventative healthcare and the consequence can be dire for their belov...

Claire Pritchard

How they added over $15,000 revenue...

3 minute

Christmas_LinkedInPostImage
  Many of us are especially looking forward to celebrating Christmas this year; a bit of cheer after a difficult few months! Whilst Christmas might not be ...

Emily Jeeves

We're here to help you spread the Christmas cheer!

2 minute

Christmas_LinkedInPostImage
  Many of us are especially looking forward to celebrating Christmas this year; a bit of cheer after a difficult few months! Whilst Christmas might not be ...

Emily Jeeves

We're here to help you spread the Christmas cheer!

2 minutes

Two_Lambs
Last week, our UK and Australian Support Teams were working hard on a group call, when they were interrupted by something, or to be specific, three things that ...

Emily Jeeves

A special springtime delivery

1 minute

Two_Lambs
Last week, our UK and Australian Support Teams were working hard on a group call, when they were interrupted by something, or to be specific, three things that ...

Emily Jeeves

A special springtime delivery

1 minute

22943_VR_Cat+Dog_Nutrition_Image
Read on to learn how we can help drive new revenue for your practice without lifting a finger. Case study: as a vet, how can we keep our patients on the right t...

Claire Pritchard

Improve pet nutrition & increase food sales

4 minutes

22943_VR_Cat+Dog_Nutrition_Image
Read on to learn how we can help drive new revenue for your practice without lifting a finger.As vets, how can we keep our patients on the right track with thei...

Claire Pritchard

Improve pet nutrition & increase food sales

4 minute

VirtualRecallHeadOffice
All change, no change A historic week in the Virtual Recall story   This week we transitioned from being a privately owned company, created and run by two ...

Kristina McIntyre

A historic week in the Virtual Recall story

4 minute

VirtualRecallHeadOffice
All change, no change A historic week in the Virtual Recall story   This week we transitioned from being a privately owned company, created and run by two ...

Kristina McIntyre

A historic week in the Virtual Recall story

4 minutes

veterinarian-doctor-with-dog-cat-counter-vet-clinic_backtobusiness
The COVID-19 pandemic has touched all of us, as individuals, families, teams and businesses. The last few months have been tough for local businesses, really to...

Claire Pritchard

5 steps to get a practice back to business

7 minute

veterinarian-doctor-with-dog-cat-counter-vet-clinic_backtobusiness
The COVID-19 pandemic has touched all of us, as individuals, families, teams and businesses. The last few months have been tough for local businesses, really to...

Claire Pritchard

5 steps to get a practice back to business

7 minutes

Header_Image_OVS_Webinar
With the landscape of our industry radically changing, we're all looking to find new ways to help serve our customers. We had an announcement to make, and celeb...

Claire Pritchard

OurVet.Shop® Webinars

1 minute

Reviews
The internet is a one-stop-shop, providing customer feedback on everything, from the good to the bad. These days it's rare that the internet isn't consulted bef...

Claire Pritchard

How to manage online reviews

4 minute

Reviews
The internet is a one-stop-shop, providing customer feedback on everything, from the good to the bad. These days it's rare that the internet isn't consulted bef...

Claire Pritchard

How to manage online reviews

4 minutes

Header-photo-image-for-web
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie...

Claire Pritchard

Pimp up your Pet Health Plans!

2 minute

Header-photo-image-for-web
On average, almost a quarter of new joiners drop out within 3 months and the average lifespan of a client ‘on plan’ tends to be less than two years. Charlie...

Claire Pritchard

Pimp up your Pet Health Plans!

2 minutes