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All features


All iRecall® communications benefit from these features and as a result, reducing your workload, improving your workflow all while delighting your clients.

 

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Species-specific imagery

Species related imagery for all relevant communications and only relatable campaigns sent to clients
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Seasonal imagery

Seasonal imagery automatically updated for reminder communications*
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Click 'n' Collect

Creating an easy-to-manage service for both you and your clients
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Online client booking

Seamless online booking facilities & enables the client to choose the most suitable time for their appointment. iRecall® can also integrate with 3rd party booking systems, e.g Vetstoria.
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Timely & targeted

Real-time data, relevant content to the practice and the animal(s). Resulting in higher open rates, with better reach & greater conversions for improved outcomes
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Manage client preferences

Communications preferences manageable online by the client. Contact details & preferences automatically updated in the iRecall® Hub when changed by the client
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Data security & privacy

CyberEssentials accredited (Government's National Cyber Security Centre) to provide you with the certainty that our data & security policies are of the highest standard
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Global data compliance

TCPA, Can-Spam, CASL, GDPR
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Truly personalised

Client & patient name(s), dates, products all automatically combined for that personal touch
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Tailored to your practice

Practice details, site details, email sign off, logo, brand colours throughout
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Combined messages

Integrating all of a client's animals, products and appointments into a single communication with one easy call-to-action
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Fully automated

Always fully automated, iRecall® interrogates with your live PMS data to ensure that your communications are always accurate. No data extraction or uploading required
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Implemented & managed service

Dedicated support team available for set-up install and on-going support
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Tracked results

The iRecall® Hub tracks and collates delivery, sent, opened, conversion stats. Fortnightly insight reports sent to all admin users to keep you in the loop of what iRecall® has supported
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Multi-channel communications

SMS, email, web, post & social. Allowing you to remind 100% of your clients, 100% of the time
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Invalid contact details identifiers

Fortnightly reporting flagging any invalid or updated contact details, which will be automatically updated when changed in your practice management system
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Seamless integrations

iRecall® integrates with an ever-growing number of systems, including Vetstoria, VetBooker, Vethelpdirect, Vetsdirect, SmartFlow, Google Reviews, Facebook Reviews, Yelp!
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Smart content logic

Modulates different content or messaging according to patient/client characteristics, e.g. whether a client has opted into marketing or not
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No need for data extraction

All our communications are created in real-time from live practice data, reducing your team's admin workload by eliminating the need for data extraction
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NPS tracking

NPS scoring from a granular individual client level through to organisation level, enabling management to compare and contrast over time
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Practice management system agnostic

Seamlessly connect with 26 practice management systems. Providing live data for perfectly timed content