iRecall® Parasiticides

The best flea and worming treatment reminders for vets, pets and owners

iRecall® Parasiticides text and email client reminders will transform your sales of flea and wormer products, build better client loyalty, and ensure pets receive flea and worming treatment as regularly as needed. All with no extra work for your clinic.

Better client service – more personalized, less spam

iRecall® Parasiticides is the only text and email flea and worm treatment reminder service on the market to offer a single, personalized message covering multiple pets and treatments by pet name and product name.

This single, easy to read, easy to action message reduces annoying spam, and makes it simple for your clients to treat their pets, and more likely to buy repeat products from you.

All iRecall® messages are always sent from your clinic name or email address, a source your clients know and trust. iRecall® sends treatment application reminders rather than purchase reminders, bonding clients to your clinic through genuinely client-focused service, whilst also bringing clients back to you when they need more.

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No extra clinic management work – set and forget

As with all iRecall® solutions, iRecall® Parasiticides is quick and easy to install and runs automatically in the background 24×7, ensuring your flea and worming treatment reminders are sent at the pre-set time, irrespective of staff holidays, workload or illness.

With iRecall® you save hours every month checking data accuracy or exporting client records to a third party service. iRecall® sits alongside your clinic management system, automatically using your existing database to check reminders refer to the latest treatment plans, the right quantities and the right animals – no reminders about euthanased animals, for example.

iRecall® even helps you clean up records, by automatically creating a list of clients where messages failed and why.

 

Increased product sales – average 37% uplift

iRecall® Parasiticides is proven to increase sales of flea and wormer products by an average of 37%, right from installation, and over time. iRecall®’s personalized messages encourage clients to buy the right brand. Including your contact details and CLICK’N’COLLECT in every message helps them buy repeat products from you.

The sales benefits of using iRecall® Parasiticides don’t stop at flea and worm products. Our customers’ experience shows the increased footfall and bonding generated by better reminders increases general product sales by an average 16% too. Adding iRecall® reminders for vaccinations, appointments, diet or health checks will generate even more sales and client service benefits for your clinic.

Proven return on investment – at least 300% on average

We are confident that the financial benefits of using iRecall® reminder services will far outweigh your investment, in addition to benefiting your reputation as a clinic offering first class client service. Data shows our clients see a healthy average return on investment of 300-400%.

Our modular pricing means you only pay for what you need, and makes it simple to extend your iRecall® service to offer the same outstanding client service across the full range of your client reminder needs. Subsidies from our healthcare partners offer an additional incentive – see our Pricing page, or try our profit calculator to see how your clinic could benefit from iRecall®.

 

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FREQUENTLY ASKED QUESTIONS ABOUT iRECALL®PARASITICIDES

With which PMS is iRecall® compatible?

iRecall® is currently compatible with the following clinic management systems:

  • Cornerstone
  • Avimark
  • Impromed (coming soon)
  • VetSpace (Jupiter) Voyager
  • RxWorks
  • OpenVPMS
  • Robovet
  • Premvet
  • Ventana
  • VetSpace (Jupiter) Enterprise
  • AT Systems (if using Dataminer)
  • EzVetpro
  • Teleos
  • Verifac
  • Vet-One
  • NVS VetCom Windows
  • VetWorks
  • Vetsys
  • Assisi
  • VET IT
  • Provet Viva
  • Provet Vision
  • VetLinkSQL
  • Quickvet

We are able to look at integrating with any database so please contact us for more information.

How does iRecall® Parasiticides work?

iRecall uses invoice information to calculate the exact numbers of reminders and appropriate intervals for products that are dispensed.

iRecall sends reminders about when to dose a pet at the correct time each month or quarter, not when to purchase more product.

All products are named to ensure correct compliance

Each product can have its own bespoke reminder frequency to maximise functionality in varying clinical setting

iRecall will even calculate multiples or fractions of packs sold to ensure the correct numbers of reminders are sent without over doing it

iRecall will look out for multiple purchases and merge them into a single reminder – as with all our messages, using our patent pending message building technology

 

Can iRecall® really deliver the financial benefits you claim?

Yes! The data, our customers and our partners show our products genuinely transform sales, reduce costs and deliver a healthy return on investment.  Take a look at our Why iRecall® page to find out more.

Do you have an information sheet I can use to discuss iRecall® with my colleagues?
Is my data safe?

Absolutely.  We take data protection very seriously.  The huge advantage of iRecall over other reminder services is that all the data stays on your database.  We do not extract lists of data and store them off site.  The service simply reads from your database, works out what reminders need processing, and then sends them -all within a few seconds.  We do provide a message log of all messages sent, which is hosted on a secure website with your unique log in details.

What about Euthanased Pets, moved clients and optouts

As iRecall® always reads live from your database there is no risk of sending messages to euthanased pets, which can be very distressing for the client. This is another huge advantage of iRecall over systems that require uploads of data extracted, which can be out of date. iRecall® will also interpret most ‘Moved away’ style flags, and communication preferences within practice management system, allowing you to use your database as intended.

My database is not very tidy – does that matter?

iRecall was designed by two Veterinary surgeons, so we know what typical databases look like. We’ve come up with ways to clean your data as much as possible, and we’ll look for a mobile number to send an SMS to, regardless of which contact field it sits in (such as ‘Home’ or ‘Work’).  Notes beside a number such as 07815308xxx – Mrs, will still get used as expected.

We can also provide you with tips on how to improve your database to maximise the effectiveness of iRecall by collecting mobile and email details.

I’m worried my clients will be annoyed by the reminders

Clients usually are very grateful of the reminders that you are sending.  All iRecalls reminders are a service level enhancement referring to a product or service that the client has already bought in to.  iRecall simply helps them to do what they want to do, at the right time.  The messages are not sales motivated, which makes a significant difference.

What type of products can iRecall®Parasiticides remind for?

Any flea, tick, dewormer, or heartworm preventative – i.e any endo or ectoparasite, including collars.  Household sprays can also be included.

What if we discontinue a product or add a new one?

Adding new products is easy, by searching for new ones at the click of a button.  In fact, soon we’ll alert you if we find new products automatically.  If you discontinue a product then as you no longer are selling any, the system won’t send reminders.  They can also be permanently deleted if required.